Location: USA
Industry: SaaS
About the project
Client
A leading provider of cloud native
customer experience platform, a
worldwide leader in AI-powered contact
center software.
Challenges
The project faced several challenges, including ensuring a seamless migration from EC2 instances to a Kubernetes-based microservices architecture without disrupting existing services. Integrating the on-premises infrastructure with AWS through VPN Direct Connect required meticulous planning to maintain security and low latency. Adopting Infrastructure as Code with Terraform and embracing GitOps practices demanded significant upskilling and adjustment from the development and operations teams.
Implemented featuresAdditionally, implementing a holistic monitoring system across the new containerized environment was complex, as it needed to provide comprehensive visibility and enable proactive incident management in a dynamic infrastructure.
Job Done
We provide high value-added services to help our client with building cloud native various technological competences.
Apprecode has run discovery phase, designed a detailed implementation document (WBS) and implemented migration of regular EC2 based services to AWS Amazon Kubernetes Service platform with using leading approaches such as Infrastructure as Code and
GitOps.
Quick facts
- Perform Discovery Phase with a migration plan
- Built VPN Direct Connect to the OnPrem part of infrastructure
- Full IaC coverage of infastructure components with using Terraform
- Microservice architecture with Kubernetes containerization
- Highly-automated CI/CD environment based on GitHub Actions and ArgoCD
- Ongoing production migration from EC2 to Kubernetes (EKS)
- A holistic monitoring system for the platform, including performance, application and infastructure
Implemented features
Discovery Phase and Migration Planning
Conducted a comprehensive discovery phase to assess existing infrastructure and application landscape, identify dependencies, and determine the scope of migration.
Developed a detailed migration plan for moving services from traditional EC2 instances to Kubernetes-based deployment on AWS EKS, ensuring minimal disruption and alignment with client business goals.
VPN Direct Connect to On-Prem Infrastructure
Established secure connectivity between on-premises infrastructure and AWS cloud environment through a VPN Direct Connect, facilitating seamless communication between cloud and on-prem components.
Ensured data integrity, security, and compliance by implementing secure, direct connectivity with minimal latency.
Infrastructure as Code (IaC) with Terraform
Implemented a full Infrastructure as Code (IaC) setup using Terraform to automate infrastructure provisioning and configuration.
Created reusable, modular Terraform configurations to enable consistent, version-controlled deployment across development, staging, and production environments.
IaC approach facilitates rapid infrastructure scaling, disaster recovery setup, and infrastructure auditing.
Kubernetes-Based Microservices Architecture
Transitioned from monolithic EC2 instances to a microservices architecture using Amazon Elastic Kubernetes Service (EKS) for enhanced scalability, reliability, and resource optimization.
Containerized applications using Kubernetes to improve deployment consistency and portability, enabling smoother and faster release cycles.
Improved fault tolerance by isolating services in individual containers, ensuring one service’s failure does not impact the rest.
CI/CD Pipeline with GitHub Actions and ArgoCD
Built a highly automated CI/CD pipeline utilizing GitHub Actions for integration and ArgoCD for deployment.
Enabled automatic build, testing, and deployment workflows, significantly reducing time-to-market for new features and bug fixes.
Utilized GitOps practices for configuration management, allowing easy rollback and promoting transparency and security through version-controlled infrastructure configurations.
Outcomes
The migration to AWS EKS enabled dynamic scaling, operational efficiency, and resource optimization, lowering costs and enhancing flexibility. With automated IaC and CI/CD pipelines, the client reduced manual interventions, improved deployment speed, and minimized errors. A secure Direct Connect setup ensured compliance, while GitOps version control provided configuration transparency. Holistic monitoring with Datadog and LogzIO allowed proactive incident management and real-time performance insights. This overhaul streamlined development, enabling faster releases, better scalability, and improved resilience, positioning the client for growth in the cloud-native customer experience space.
